42.5 hours per week – Monday to Friday, 08:00–17:00
(30-minute lunch break plus 15-minute morning and afternoon breaks)
About the Role
Pulse Hire Ltd is looking for a focused, driven individual to join our Hiredesk team. This is a customer-facing role that works closely with multiple departments to ensure a smooth and professional service from start to finish.
While previous hire industry experience is not essential, a strong willingness to learn our product range and industry standards is key. You will be confident communicating with customers and suppliers via phone and email and comfortable working in a fast-paced team environment.
Key Responsibilities
- Always delivering excellent customer service
- Handling customer and supplier communications via phone and email
- Working closely with the Sales team to ensure orders are processed accurately
- Communicating order updates, issues, or developments to the wider team
- Placing orders with suppliers and purchasing equipment for the business
- Completing administrative tasks including raising, chasing, and closing breakdowns and off-hires
- Raising and processing damage reports
What We’re Looking For
- A strong team player with a positive, enthusiastic work ethic
- Comfortable working in a fast-paced environment
- Commercially aware, profit-driven, and confident in negotiation
- Ability to multitask across multiple systems and software platforms
- GCSEs in English and Maths (or equivalent)
What We Offer
- Competitive salary with future pay rises based on performance and experience
- Company pension scheme
- Yearly bonus and incentive scheme
- WPA health plan
- Death-in-service benefit
- Regular team socials
- Free on-site parking
If you’re motivated, organised, and eager to develop within a growing hire business, we’d love to hear from you.
Apply today to join Pulse Hire Ltd.
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